Hellobro

cat > Complaints.txt << EOF
ConsumerId|CustomerName|ComplaintType|Category|Address|Phone|Status
101|John Doe|Billing|Finance|123 Elm St, Springfield|555-1234|active
102|Jane Smith|Service|Telecom|456 Oak St, Metropolis|555-5678|resolved
103|Alice Johnson|Product|Retail|789 Pine St, Gotham|555-8765|active
104|Bob Brown|Delivery|E-commerce|101 Maple St, Smallville|555-4321|active
105|Charlie Davis|Billing|Finance|102 Willow St, Star City|555-6789|resolved
EOF

cat Complaints.txt

grep -i "active" Complaints.txt | wc -l